Return and Refund Policy

Salasar Sales

Last updated 19.06.2024

Thank you for your purchase. We hope you are happy with your subscription. However, if you are not completely satisfied with your purchase for any reason, you may cancel your subscription without a full refund. Please see below for more information on our return policy.

Cancel Order/Cancel Subscription

Sorry, we cannot cancel, refund, return or give store credit if you change your mind or mistakenly order or subscribe to our services, an item after the order is prepared. We cannot provide any refund or store credit for any food items or beverages. Also if a subscription starts you can pause it 3 times in a month or cancel it but we cannot provide any refund for the same.

Food Dissatisfaction*

We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.

Food Order Incomplete*

In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as you notice that any food items were not received in your order.

Please note: we do provide courtesy items such as disposable silverware, chopsticks, etc. when requested for free. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue with our staff, however, we cannot provide discounts, refunds or store credit.

Also in our meal subscription we sometimes add or tweak certain items to change its taste in such cases we cannot provide discounts, refunds or store credit.

Complimentary Food

Sorry, we cannot provide a refund or cash value on any complimentary food.

As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason. If a customer abuses any of the Return & Refund Policy we, unfortunately, will not be able to conduct future business with the customer so that we may continue to provide excellent and quality food and service for you and our other wonderful and frequent patrons.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

mail@salasarsales.com